Officer's Guidelines!

So, let's discuss this! Everyone please bring their ideas and their "rules" and we will discuss them together.

These are my thoughts:
(Please note that the actual guidelines post will have better and more professional language, this is just for discussion, none of these is set in stone for now, so let's discuss and edit and come up with the guidelines)

- No advertising other guilds unless they are specified in the Guild Friends. Only advertisement of events is allowed and as long as the guild in question has opened it to us and that it does not coincide with Blue Skooma events.
- Always be respectful of others, you are an officer now, it looks bad if you go around calling people schizofrenic and psychotic just because you don't like them. So basically, no homofobia, ableism, ageism, racism, sexism, etc, etc.
- Keep communication open! Always report to your senior officer or make a thread warning us of what you are doing, let's try to get things clear and get trust going among us :) let's avoid being shady.
- Be active! Being an officer is more than just a title, it's a lot of hard work!
- Care about us. This is volunteer work, so it doesn't really make sense if you are not into playing with us.

Those are the ones I could think of. Please, I'll say again, this is not set in stone and we should discuss, edit (if necessary) and delete (if necessary) them.

Officer Responsibilities
Every officer should do the following regardless of which department they belong to.

- Help Members
Officers must keep guild chat open at all times to assist members. Please help members find RP through guild chat by advertising that Roleplay is happening ever so often.

- Moderate & Defuse
Make every attempt to keep drama from spreading. Handle matters with only those members involved and speak about them only to other Officers. Remember that your actions represent all of us.
Do not allow offensive remarks, explicit sexual RP / chat, and WTS / WTB in guild chat. Keep an eye on Teamspeak.

- Remove Bad Members
Post a thread in the Feedback & Complaints forum about an incident so everyone is informed.
If an issue is severe and requires immediate action, get a vote from all online Officers using in-game officer chat to remove a member.

- Be Neutral
We try to serve every alignment, every player alike, making this a safe and fun environment where everyone can live the type of story they want. To ensure that our Officers and Senior Officers are being neutral, it is required that those who have leadership in other RP guilds tell it so to the GM, as we know not every guild is the same and some have different interests and approaches than ours. Senior Officers and Officers that fail to do so are to be demoted to full-members.

- Remain Active
If you stop playing ESO or contributing to the guild, you will be made a Full Member again. Do not take this personally.

- Senior Officer Powers

All Senior Officers hold the power to make administrative decisions in their Departments.


(these were taken from the about us)

I like all of these so far. Only thing I'd say is for the be active part of the officers, say that you can be re-promoted when you start becoming active again.

Still we need to establish the time they can be "idle" or whatever... the second post here is what i found in the about me section.
Every officer should be part of this discussion as it is about them!

I think one week is a good time, having them be everyday active in game sometimes is hard and it would be borderline hypocrisy of me to ask people that, seeing that I've been facing internet issues and haven't logged in to the game in 24h or more.

I say once or twice a week is fine.

It can be up to the department's senior officer on how often they should be online, I personally care more about them doing there 'work' that needs to be done for the department than being on everyday. Since the work require in game prescence, it demands them being in game.

I think it should be up to the senior officer as Ice Eye said. Because yeah, departments like the Roster Department (as far as I know) don't need to be in game as often considering a lot of the work and be done on the site. But RP, while a lot of story is written out of game, officers should be in game, helping others, leading RP, and attending events.

Here's what I was thinking for RP specifically:

Not in Game

• Check the forums at least once every other day just to see what is happening.
• Volunteer and help with tasks as they arise.
• Suggest ideas for events and stories, as well as give me feedback as I write the guild story.
• Though not mandatory, I strongly encourage developing and RPing your own side stories or collaboratively written stories as long as they do not conflict with any main stories.

In Game

• Attend and help with an RP event at least once a week. Let me know if you can't be there any given week.
• Be helpful and respectful to all members and willing to drop what you are doing to lend a hand.
• Conduct casual RP whenever you're not busy in game.
• Let the guild know via guild chat when and where RP or an RP event is happening for our guild.

There iş the evaluation thing now. Biweekly

Ok, this is what we got so far:
Please the other senior Officers please post your department rules and please guys tell us what you think about these guidelines. I want to be changing the about us session and the officer application soon.

Universal Officer/Senior Officer Guidelines:
These set of guidelines are for all departments.

- No advertising other guilds
Unless they are specified in the Guild Friends thread. Only advertisement of events is allowed, and as long as the guild in question has opened it to us and that it does not coincide with Blue Skooma events. The Guild Master and the Ambassador are to be keeping that thread up to date to avoid confusion.

- Always be respectful of others
You are an officer now, it looks bad if you go around calling people schizophrenic and psychotic just because you don't like them. So basically, no homophobia, ableism, ageism, racism, sexism, etc.

- Keep communication open!
Always report to your senior officer/guild master or make a thread warning us of what you are doing, let's try to get things clear and get trust going among us and let's avoid being shady. The Guild Master is also supposed to keep accounts of her activities in the Center Stage or Backstage.

- Remain Active
If you stop playing ESO or contributing to the guild, you will be made a Full Member again. Do not take this personally. Being an officer is more than just a title, it's a lot of hard work!

- Care about us.
This is volunteer work, so it doesn't really make sense if you are not into playing with us.

- Help Members
Officers must keep guild chat open at all times to assist members. Please help members find RP through guild chat by advertising that Roleplay is happening ever so often.

- Moderate & Defuse
Make every attempt to keep drama from spreading. Handle matters with only those members involved and speak about them only to other Officers. Remember that your actions represent all of us.
Do not allow offensive remarks, explicit sexual RP / chat, and WTS / WTB in guild chat. Keep an eye on Teamspeak.

- Remove Bad Members
Post a thread in the Feedback & Complaints forum about an incident so everyone is informed.
If an issue is severe and requires immediate action, get a vote from all online Officers using in-game officer chat to remove a member.

- Be Neutral
We try to serve every alignment, every player alike, making this a safe and fun environment where everyone can live the type of story they want. To ensure that our Officers and Senior Officers are to be neutral, it is required that those who have leadership in other RP guilds tell it so to the GM or their Senior Officer, as we know not every guild is the same and some have different interests and approaches than ours. Also, neutrality should mean that you won't act on favouritism, and will be unbiased on all your actions regarding this guild.

Department Specific Guidelines:

Roleplay Department:

Roleplay Guidelines

Not in Game

• Check the forums at least once every other day just to see what is happening.
• Volunteer and help with tasks as they arise.
• Suggest ideas for events and stories, as well as give the Roleplay Master feedback as she writes the guild story.
• Though not mandatory, developing and RPing your own side stories or collaboratively written stories as long as they do not conflict with any main stories are strongly encouraged and recommended.

In Game

• Attend and help with an RP event at least once a week. Let the Roleplay Master know if you can't be there any given week.
• Be helpful and respectful to all members and willing to drop what you are doing to lend a hand.
• Conduct casual RP whenever you're not busy in game.
• Let the guild know via guild chat when and where RP or an RP event is happening for our guild.

Chronicle Department

Roster Department

Roster Guidelines

Guidelines for the Roster Department:

In-Game:
1. Check the in-game roster for new members when you get the chance (every other day is ideal, but I understand people have lives outside of the game).
2. If the new member does not have a note, calculate two-week trial period and write the date and time in the notes section for each member.
3. Send Member a greeting message (include CS* due date and offer the member our help). Reminders are sent 7 days into the trial period and 3 days before the CS* is due, ideally. Check with Senior Officer to see if Final Notice should be given.
4. Every time you send a message add the date and type of message sent to the notes section for each character.
5. When kicking members from guild, send them a farewell message (stating they can apply again when they have more time).
6. Promote members in-game when they meet full member requirements (an Approved Character Sheet). Remember to delete the notes section for each member.

Forums:
1. Check for post and CS from trial members on the forums sporadically.
2. Occasionally, check the User Management roster to make sure trial members match up in and out of the game.
3. If they do not, alert your senior officer of the error.
4. Deny and Approve CS, as they are posted.
5. Change trial member title to full member title when a CS has been approved.
6. Remove all tags from members that are kicked from the guild.

Scheduled Meeting between Senior Officer and Roster Officers: Bi-Weekly on TS in Dauntless chat room. (Day of the week: to be determined).

Commerce Department

Diplomacy Department

Diplomacy Guidelines

1) File reports on major disputes resulting in a ban, or conflict OOC in cross guild RP (mind you that this does not happen often, in the past 3 months or so, I've only had to do a report once)

2) Check the Diplomacy Hub when you can, it is constantly being updated, new information coming in, and old information changing

3) Help keep an eye on, and bump threads on other sites that we run ads, links provided in the Diplomacy Hub

4) Diffuse arguments/prevent arguments by stopping sensitive subject conversations in guildchat

5) Know our status with guild alliances

It is not mandatory, but a recommendation that diplomacy officers branch out and speak a fair amount in guildchat, and get to know our members. Diplomacy can't do much without making friends :P

sounds good to me the only things i could really think of is what about off time? sometimes i really wanna start up my ps4 and play that for some days then back to eso cause if i just continuesly play it im gonna burn myself out

and not to be taken the wrong way but this looks like a job more than a game guild officer thats just my honest opinion

I sent @rainha a message about the Roster Department, but everything else looks good.

Good coverage on a tuff subject. Personally, I don't believe setting a time to define inactive will be productive. Inactivity from the forum or gameplay is not the problem, it is just the primary symptom. The problem is an Officer not doing his/her job according to the Officer's Rules and Guidelines which interferes with the smooth operation of the Guild. I would like to think there is no Guild Officer who lacks the common sense to tell the GuildMaster or another Officer that they are going to be gone for a period of time and for someone else to cover for them. We all go on vacations, military duty, school studies, have jobs or play on the PS4. That doesn't make for a bad Officer. An Officer should be challenged and replaced if they are not doing their job. If any Officer wants to communicate we are not hard to find (forums, email, TeamSpeak). You can even use TeamSpeak when using other platforms or playing other games.

@Ro'john It really depends on the department, some departments are much more strict then others and rightfully so, also it depends on the senior officer. As for our department (diplomacy), especially right now, I completely understand needing time off, and the need to scratch an itch with other games hahaha. I myself do the same thing. I would say just let your senior officer know (in your case that would be me) that you are taking a break for a bit and won't be able to do some things. No one is gonna be mad about it. As you said, it is a game after all :P

Like the thread states, they are guidelines, not rules, what we would like to happen, not what we demand to happen :P

as for our, I've been working on it, pretty much all of our work is OOC. Let me know what you think!

1) File reports on major disputes resulting in a ban, or conflict OOC in cross guild RP (mind you that this does not happen often, in the past 3 months or so, I've only had to do a report once)

2) Check the Diplomacy Hub when you can, it is constantly being updated, new information coming in, and old information changing

3) Help keep an eye on, and bump threads on other sites that we run ads, links provided in the Diplomacy Hub

4) Diffuse arguments/prevent arguments by stopping sensitive subject conversations in guildchat

5) Know our status with guild alliances

It is not mandatory, but a recommendation that diplomacy officers branch out and speak a fair amount in guildchat, and get to know our members. Diplomacy can't do much without making friends :P

Seems all good to me, Ill probably do a short thing specifc for the commerce department soon.

now next weekend im gone for guard

for guard?

1 weekend a month and 2 weeks out of the year

Guidelines for the Roster Department:

In-Game:
1. Check the in-game roster for new members when you get the chance (every other day is ideal, but I understand people have lives outside of the game).
2. If the new member does not have a note, calculate two-week trial period and write the date and time in the notes section for each member.
3. Send Member a greeting message (include CS* due date and offer the member our help). Reminders are sent 7 days into the trial period and 3 days before the CS* is due, ideally. Check with Senior Officer to see if Final Notice should be given.
4. Every time you send a message add the date and type of message sent to the notes section for each character.
5. When kicking members from guild, send them a farewell message (stating they can apply again when they have more time).
6. Promote members in-game when they meet full member requirements (an Approved Character Sheet). Remember to delete the notes section for each member.

Forums:
1. Check for post and CS from trial members on the forums sporadically.
2. Occasionally, check the User Management roster to make sure trial members match up in and out of the game.
3. If they do not, alert your senior officer of the error.
4. Deny and Approve CS, as they are posted.
5. Change trial member title to full member title when a CS has been approved.
6. Remove all tags from members that are kicked from the guild.

Scheduled Meeting between Senior Officer and Roster Officers: Bi-Weekly on TS in Dauntless chat room. (Day of the week: to be determined).

Technical Guide for how to perform actions in-game and on the forums is in the works.

You guys are great!

Edited the guidelines thing so i can just copy paste it on the about us.
Still need to hear from Commerce and I will speak with Ceylian to come up with guidelines for chronicle.